Returns & Exchanges
We want you to love your Auguste pieces for years to come, which is why we offer a 30-day window for returns on all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and include the printed return slip provided by our portal to ensure fast processing.
Ship It Back
Affix the prepaid shipping label to your parcel and drop it off at your nearest authorized postal location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing